Privacy Policy
The Hounds Cleaning Services LLC
Information We Collect
Personal information such as name, email, phone number, service and billing addresses, requested services, and information voluntarily submitted. Website information may include IP address, browser type, device type, pages viewed, referral source, and cookies.
How We Use Your Information
To provide estimates, schedule and perform services, process payments, communicate about appointments and invoices, improve our website, and comply with legal obligations.
Electronic Communications
By providing your phone number or email address, you consent to receive estimates, appointment reminders, invoices, payment confirmations, scheduling updates, and customer service communications. You may opt out of promotional messages at any time.
Photos and Videos
We may capture before-and-after photos or videos for quality assurance, training, marketing, social media, and our website. We will not intentionally publish your name or address without permission. You may opt out before service begins.
Information Sharing
We do not sell, rent, or trade your personal information. Information is shared only when necessary to process payments, operate our business, comply with law, or protect legal rights.
Cookies and Analytics
Our website may use cookies to improve performance, understand visitor activity, remember preferences, and measure advertising effectiveness.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
Data Retention
Information is retained only as long as reasonably necessary for services, business records, legal compliance, and dispute resolution.
Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by law, and opt out of marketing communications at any time.
Third-Party Websites
We are not responsible for the privacy practices of third-party websites linked from our site.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. Updates will be posted with a revised effective date.
